Privacy policy​

Effective Date: [20/12/2019]

This Privacy Policy (“Policy”) describes how Austenite Pty Ltd (“Austenite Solutions,” “we,” “us,” or “our”) collects, uses, and discloses personal information obtained through our websites, including any that link to this Policy (collectively, the “Site”), and your rights under applicable data privacy laws.

This Policy is also intended to comply with email-related privacy regulations and requirements, including those applicable to mobile apps, which we use to send transactional and marketing communications.

1. Information We Collect

We collect personal information directly from you when you interact with our Site, subscribe to our newsletter, fill out forms, contact us, or register for events or services.

Types of personal information may include:

• Name

• Email address

• Phone number

• Company name and role

• Message content or inquiries

We do not utilize cookies, pixel tags, or similar technologies to automatically gather information regarding your device or browsing behavior

2. How We Use Your Information

We may use your personal information for the following purposes:

• To communicate with you: including responding to your inquiries and sending transactional messages.

• To send marketing communications, newsletters, or service updates—only if you have provided explicit consent.

• To improve our Site and services, including analytics and performance tracking.

• To ensure account and system security.

• To comply with legal obligations, including government and regulatory requests.

• To protect the rights and safety of Austenite Solutions, our users, or others.

3. Email Communication & Consent 

By providing your email address, you explicitly consent to receive communications from us via emails. You may receive:

• Transactional emails (e.g., confirmations, alerts)

• Marketing communications (if consent is given)

You can withdraw consent at any time by clicking the “unsubscribe” link in our emails or contacting us directly. We maintain unsubscribe lists to honor opt-out requests in compliance with applicable laws.

4. Disclosure of Personal Information

We may share your personal information with:

• Affiliates and subsidiaries

• Trusted service providers, such as web hosts, analytics platforms, and marketing partners

• Legal authorities, if required by law or to protect our legal interests

• Third parties in business transfers, mergers, or acquisitions

We do not sell or share your personal information for cross-context behavioral advertising.

5. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access and correct your data

• Delete your data

• Object to or restrict data processing

• Opt-out of data sales or sharing

• Withdraw consent at any time

• Lodge a complaint with your data protection authority

To exercise your rights, contact us at admin@austenitesolutions.com.

6. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes described in this Policy, or as required by law or legitimate business needs.

7. Data Security

We implement appropriate technical and organizational safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, or destruction.

8. International Data Transfers

Your information may be stored or processed in countries outside your residence. Where required, we implement safeguards such as Standard Contractual Clauses or equivalent mechanisms to protect your data.

9. Third-Party Links

Our Site may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting any personal data.

10. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect data from minors. If we discover such data has been collected, we will delete it promptly.

11. Contact Us

If you have any questions, concerns, or requests related to this Policy or your personal information, please contact:

Privacy Office
Austenite Pty Ltd
Email: admin@austenitesolutions.com
Phone: +61 466 167 893

12. Changes to this Policy

We may update this Policy periodically. We will post changes on this page and, if they are significant, notify you via email or prominent notice on our Site.

13. Do Not Sell or Share My Personal Information

If applicable, you may opt out of the sale or sharing of your personal information by clicking the link below: